Terms of Service

Effective July 22, 2026

These Terms are an agreement between you and CLEARTYPE SRL, Romanian tax identification number RO35033035 and Trade Registry number J1/727/2015 ("Cleanpull," "we," or "us"). They cover the Cleanpull website, account, web app, phone apps, watch app, and related services (together, the "Service").

Before you create an account or upload content, we will ask you to accept these Terms. By selecting the acceptance control and creating an account, you agree to them. Merely visiting the public website does not mean you accepted these Terms. If you use Cleanpull for a gym, club, company, or other organization, you confirm that you have authority to accept them for it. If you do not agree, do not create an account or use the Service.

The short version

• Cleanpull is training software, not a medical or emergency service.
• Coaches use Cleanpull independently and are responsible for their own coaching.
• You own what you upload. You let us process it only as needed to run the Service.
• Use Cleanpull lawfully and respectfully. Illegal, dangerous, abusive, or rights-violating content is not allowed.
• Paid workspace plans are purchased and managed on the web through Stripe. Athletes never pay for their place on a roster.
• We will show all payment and renewal details before charging you, and your mandatory consumer rights always apply.

1. Who can use Cleanpull

You must be at least 18 years old and legally able to enter into a contract where you live. Do not create an account for, invite, or allow anyone under 18 to use the Service. If we learn that an account belongs to someone under 18, we will close it and delete the associated data, subject to any limited retention the law requires. Please report an underage account to [email protected].

2. What Cleanpull does

Cleanpull gives barbell coaches and athletes tools to build and assign programs, calculate working weights, log sessions, track progress, exchange messages and media, review training, and optionally connect supported device health services.

Cleanpull provides the software, not the coaching. Coaches are independent users. CLEARTYPE SRL does not employ, vet, certify, endorse, supervise, or control them. A coach is responsible for their qualifications, insurance, programs, instructions, client relationship, and legal duties. An athlete is responsible for deciding whether to follow a program and for communicating injuries, limitations, and concerns to the coach.

3. Train safely

Strength training carries a risk of serious injury. Get appropriate medical advice before starting or changing a training program, especially if you have an injury, health condition, symptoms, or doubts about whether an exercise is suitable for you. Stop training and seek qualified help if you experience pain, dizziness, faintness, breathing difficulty, or another concerning symptom. Contact local emergency services in an emergency.

Cleanpull is a general fitness tool. It is not intended or designed as a medical device and should not be used to diagnose, treat, cure, or prevent any condition. It is not an emergency-monitoring service. Check-ins about effort, joint pain, or enjoyment are training notes; nobody is guaranteed to monitor or respond to them immediately.

Calculated loads, percentages, records, notifications, and imported health data can be incomplete, delayed, or wrong. Coaches and athletes must check the exercise, load, equipment, technique, environment, and the athlete's condition before each session. Do not rely on Cleanpull as the only copy of information you need for health or safety.

4. Your account and workspaces

Give us accurate information, keep it current, protect your password, and tell us promptly if you suspect unauthorized access. Your account is personal. Do not sell it, lend it, share credentials, or use another person's account.

Cleanpull workspaces are invite-only. Your role controls what you can see and change. Authorized coaching staff may be able to see an athlete's profile, programs, workouts, sets, maxes, current body weight and weigh-in history, check-ins, private workspace messages, and shared media. This can include body-weight readings the athlete chooses to import from Apple Health or Health Connect. Only invite someone or enter information about them when you have permission and a lawful reason to do so. Owners and coaches are responsible for managing workspace access when members join or leave.

Ending a workspace membership ends that member's ordinary access to the workspace and its conversation after the Service updates. It does not delete the member's Cleanpull account or necessarily erase historical workspace records. If the person is invited back, retained workspace history may become available to them again.

Each active workspace has one owner. The owner has coaching access plus authority over that workspace's plan, billing, and ownership. A separate plan applies to each workspace, even when the same owner has more than one. The owner cannot be removed as an ordinary workspace member.

5. Your content

"Your Content" means material you enter or upload, including programs, training records, messages, photos, videos, and feedback. You keep your ownership of Your Content. Assigning a program to an athlete does not, by itself, transfer ownership of that program.

You give Cleanpull a non-exclusive, worldwide license to host, copy, transcode, transmit, and display Your Content only as needed to operate, secure, maintain, and support the Service. This includes showing it to the workspace members you share it with and using service providers described in our Privacy Policy. This license does not let us sell Your Content or use private health or training content for advertising. It does allow us to access or review specific content in the limited circumstances described below, enforce these Terms, and comply with law. It ends when the content is deleted and no longer needed for those purposes, subject to reasonable retention cycles and legal obligations. Content shared into a workspace, such as a program used by other members, may remain there after you close your account; the license continues only while that content is retained for those members. We do not take ownership of it.

You must have the rights and permissions needed for everything you upload. Get consent before recording or uploading another person, and take special care with images, videos, health information, and recordings made in a gym. Do not upload someone else's confidential information, personal data, or intellectual property without authority.

6. Acceptable use

You may not use Cleanpull to:

• break the law or encourage illegal, fraudulent, or dangerous conduct;
• harass, threaten, exploit, stalk, shame, or discriminate against anyone;
• upload pornography, sexually explicit content, sexual exploitation material, non-consensual intimate material, graphic violence, or content that sexualizes or endangers a minor;
• infringe privacy, publicity, copyright, trademark, or other rights;
• impersonate someone, misrepresent qualifications, or pretend that Cleanpull endorses your services;
• send spam, scams, malicious files, or unwanted commercial messages;
• gain unauthorized access, bypass access controls, probe vulnerabilities without written permission, disrupt the Service, or place an unreasonable load on it;
• scrape, resell, copy, or reverse engineer the Service except where applicable law expressly permits it; or
• use Cleanpull for diagnosis, treatment, emergency response, or another regulated medical purpose for which it is not designed.

7. Service concerns and enforcement

Coach-athlete conversations are private and available only inside an invitation-only workspace. We do not routinely monitor them. If you want help with content, conduct, an account, or workspace access, email [email protected] with enough information for us to understand the issue. Cleanpull is not an emergency service; for an immediate threat, contact the appropriate emergency or law-enforcement service first.

We may review specific content when providing requested support, to investigate a security issue or suspected breach of these Terms, to protect users or the Service, or when the law requires it. Depending on the facts, we may warn a user, restrict access, remove or preserve content, suspend an account, or close it. When practical, we will explain an action. We may act without advance notice when needed to prevent harm, protect the Service, preserve evidence, or follow the law. These powers do not mean that we pre-screen private conversations or guarantee that we will monitor or respond to them.

8. Cleanpull's software and brand

Cleanpull's software, design, text, logos, and other materials belong to CLEARTYPE SRL or its licensors. While your account is active, we give you a limited, personal, non-exclusive, non-transferable license to use the Service for its intended purpose on supported devices. You receive no other rights in our software or brand. Open-source components remain subject to their own licenses.

9. Privacy and health connections

Our Privacy Policy explains what data we collect, why we use it, who processes it, and how to delete it. Agreement to these Terms is not consent to optional health-data access. Apple Health and Health Connect access is requested separately through your device, and you can revoke it in your device settings. A body-weight reading you choose to import is copied into your Cleanpull account, stored on our server, and may be visible to authorized coaching staff in a workspace where you are an athlete. Revoking health access stops future reads and writes; it does not delete data already imported into Cleanpull or a workout already written to your device's health store.

Professional coaches, clubs, and gyms may have their own privacy and record-keeping duties toward athletes. They are responsible for those duties and for giving any notice or obtaining any permission their own activities require. Where Cleanpull processes personal data on an organization's documented instructions, the legally required data-processing agreement must be in place. Contact us to arrange it before that processing begins. This does not reduce our own privacy responsibilities.

10. Free and paid plans

Cleanpull offers free and paid capacity plans for workspaces. A plan applies to one workspace, and each workspace can have at most one active paid subscription. Our pricing page and, for a purchase, the Stripe-hosted web checkout govern the current plan names, amounts, currencies, billing periods, limits, and availability. Before any charge, checkout will show the workspace and plan, total price and currency including applicable VAT and taxes, any trial or promotion conditions, payment date, billing period, renewal behavior, and how to cancel. Those purchase details become part of these Terms. We will not turn a trial or promotion into a paid subscription unless that was clearly disclosed and you agreed before starting it.

Free includes the workspace owner plus 3 other active members, Pro the owner plus 30, and Studio the owner plus 500. The owner is included without using an additional-member slot. Every other active coach or athlete uses one slot in that workspace, and a pending invitation may reserve a slot until it is accepted or withdrawn. A person who belongs to several workspaces counts separately in each one. Athletes never pay Cleanpull for their place on a coach's roster; the workspace owner chooses and manages the plan.

A subscription will renew automatically only if the checkout clearly says so and you consent. The workspace owner can manage or stop a future renewal through Cleanpull on the web. Price changes apply only to a future billing period after reasonable notice. Cancelling a paid subscription does not delete the workspace or its members. When the paid entitlement ends, a workspace above the Free allowance keeps its members but cannot add or invite more until it is within capacity or changes plan.

Cleanpull does not sell plans through the App Store or Google Play. The phone apps contain no checkout or payment-method entry. Where app-store rules permit it, a native link opens web management only when a workspace is over its limit or an active paid plan needs managing; otherwise, billing remains available by signing in to Cleanpull directly on the web.

Paid-plan checkout uses Stripe Managed Payments with Stripe Billing. For covered transactions, Stripe/Link is the merchant of record and handles payment processing, indirect tax, receipts and invoices, payment fraud, disputes, and transaction-level support. Link provides web subscription and payment-method management; Cleanpull remains responsible for the product and workspace. The checkout identifies the seller and applicable terms before purchase. Nothing in these Terms limits a mandatory right to cancel, withdraw, obtain a refund, or receive another consumer remedy.

If you are an EEA consumer, applicable withdrawal rights and instructions are presented by Stripe/Link during and after checkout. You can also email support with the subject "Withdrawal" and include your name, account email, workspace, order date, and a clear statement that you are withdrawing; we will coordinate with Stripe where needed. Any charge for service already provided during a withdrawal period applies only where the law permits and the required request and acknowledgement were collected.

11. App stores and other services

Apple, Google, device health services, and other third-party products have their own terms. These Terms govern your Cleanpull account and service. For iOS, Apple's Standard EULA governs the downloaded app unless its App Store page expressly presents a different license; these Terms are service terms, not a custom Apple EULA. Google Play's terms govern an Android app download. Apple and Google do not sell or administer Cleanpull workspace plans and are not responsible for operating or supporting the Cleanpull Service.

A third-party service may change, interrupt, or end its integration. We are not responsible for a third party's independent service or content, but this does not reduce any rights you have against Cleanpull under mandatory law.

12. Service availability and changes

We will provide the Service with reasonable care and skill, but software can have bugs, delays, and interruptions. We do not promise that every device will remain supported, that notifications or sync will always arrive, or that the Service will be uninterrupted. Keep your own copy of media or records you cannot afford to lose.

We may update the Service to improve it, add or remove features, address security or abuse, comply with law, adapt to technical or third-party changes, or keep it operating reliably. A change will not add a charge without your agreement. If a change to a continuing digital service has more than a minor negative effect on your use, we will explain it in advance by email or another format you can save. Where consumer law provides, you may end the contract free of charge within 30 days and receive any required refund or content remedy. These protections can apply to a service supplied in exchange for personal data as well as a paid service. We may make urgent legal or security changes without advance notice where the law permits.

13. Suspension, closing an account, and deletion

You may stop using Cleanpull at any time. You can request permanent account deletion in the app or follow the steps on our account deletion page. A workspace owner may first need to remove the workspace's other members. Account deletion and a Stripe workspace-subscription cancellation are separate; manage or cancel a paid plan on the web, or contact support if you cannot. Ending a workspace membership is also separate from deleting the member's Cleanpull account and does not itself erase retained workspace history.

We may restrict or suspend access for a serious or repeated breach of these Terms, non-payment, a security threat, risk of harm, or a legal requirement. When practical, we will give notice, explain why, and allow time to fix the problem or ask for review. We may act immediately when delay would create harm or legal risk. We may discontinue the Service because of legal, security, technical, third-party, or business-continuity changes. We will give reasonable notice when possible, refund unused prepaid time, and provide any other cancellation or data remedy the law requires.

When an account ends, the software license ends too. Content and personal data are handled as described in the Privacy Policy. Where consumer law gives you the right, you may ask us to return eligible non-personal content you provided or created. We will provide it free of charge, without unnecessary obstacles, in a commonly used machine-readable format and within 15 calendar days, subject to the exceptions the law allows. Clauses that logically need to continue—such as ownership, payments already due, liability, and dispute rules—remain in effect.

14. Promises and disclaimers

We stand behind the promises that applicable law requires, including mandatory consumer rights for digital services. Beyond those promises, we do not guarantee a particular training result, competition result, health outcome, coach response time, or the accuracy of user-provided content. Coaches and athletes, not Cleanpull, are responsible for their conduct, advice, programs, and decisions.

15. Responsibility when something goes wrong

Nothing in these Terms excludes or limits liability that the law does not allow us to exclude or limit, including liability for fraud, intentional misconduct, gross negligence, or death or personal injury caused by our negligence.

If you are a consumer, we are responsible for loss that is a foreseeable result of our breach of these Terms or failure to use reasonable care and skill. We are not responsible to the extent a loss was caused by a coach, another user, unsafe training, inaccurate information supplied by a user, or your failure to follow these warnings, and was not caused by our own breach or negligence. We are not responsible for business losses suffered by a consumer.

If you use Cleanpull for business, then to the fullest extent the law allows, we are not liable for indirect or consequential loss, lost profit, lost revenue, lost business, or lost opportunity. Our total liability for all claims connected with the Service is limited to the greater of US$100 or the amount you paid us for the Service in the 12 months before the event giving rise to the claim.

16. Complaints, law, and disputes

Please contact [email protected] first so we can try to resolve a complaint. Consumers may also use an applicable alternative dispute resolution body. In Romania, information about the ANPC alternative dispute resolution procedure is available at anpc.ro/sal.

Romanian law governs these Terms. If you are a consumer, that choice does not take away the mandatory protections of the country where you live, and you may bring a claim in any court available to you under applicable law. Business disputes that cannot be resolved informally will be handled by the competent courts in Romania.

17. Changes to these Terms

We may update these Terms for the same kinds of reasons described in the Service changes section. We will post the new version and change the effective date. For a significant change, we will also give reasonable advance notice by email or another format you can save, unless an urgent legal or security reason requires faster action. Changes do not remove rights that already accrued. If a change has more than a minor negative effect on a continuing consumer digital service, the notice and free 30-day termination rights described above apply where required by law. We will ask for affirmative acceptance when the nature of the change or the law requires it. If you do not agree to another kind of update, stop using the Service and close your account before it takes effect.

18. General terms

These Terms, the purchase details you accept, and any app-store license that applies make up the agreement for the Service. If one clause is unenforceable, the rest remain in effect. A delay in enforcing a clause is not a waiver. You may not transfer your account or this agreement. We may transfer the agreement as part of a merger, reorganization, or sale of the Service after giving notice, as long as doing so does not reduce your agreed or mandatory rights.

Contact

CLEARTYPE SRL
Romanian tax identification number: RO35033035
Trade Registry number: J1/727/2015
[email protected]